Vodeon.ai is an AI enabled OTT technology platform that lets independent service providers manage their services and make content available to their customers through the app.
No. Vodeon.ai is a technology platform only. All content is provided and managed by independent service providers, who are responsible for its availability, licensing and quality.
You log in using the account provided by your service provider. Vodeon.ai does not offer direct, independent sign up for content access.
No, subscriptions, pricing, billing and renewals are handled by your service provider — not by Vodeon.ai directly.
Content availability or channel related issues will be handled by your service provider. Therefore, any concern related to that should be directed to your service provider who manages that content.
Your service provider sets the number and type of devices — that can be activated under your account. Reaching that limit may prevent activation of an additional device.
You may need to reactivate the app on that device which is subject to your service provider device limits.
Only if Vodeon.ai directly processes a transaction and identifies itself as the seller. Otherwise payments made to your service provider are a separate transaction between you and them.
Recommendations are generated using your viewing activity, search history, ratings, favourites and content interactions through Vodeon.ai AI powered features.
No. AI-generated suggestions are automated and not guaranteed to be accurate, complete or relevant. AI features also do not verify whether content is legally licensed.
You can add content to your Favourites or "My List" for quick access.
Yes. Viewing history and continue watching progress are tracked so you can resume content across sessions and supported devices.
This includes information you provide (name, email, mobile number), automatically collected data (device type, IP address, usage activity) and viewing/interaction data (search queries, ratings, watch history).
No. Vodeon.ai does not sell personal information for monetary consideration.
Your service provider may access certain account, device and usage information for service delivery, support and troubleshooting. Vodeon.ai may also share information with operational vendors under appropriate obligations.
You can request account deletion through your account settings or the designated deletion page. If your account is managed by a service provider — you may also need to contact them directly.
Vodeon.ai is not specifically directed at children below the minimum age required by applicable law. Children may use the platform only with parental or guardian consent and supervision.
You should report suspected unauthorized access or misuse promptly and are responsible for keeping your login and account details confidential.
Yes, access may be suspended or restricted if these Terms are violated, information provided is false, a security or legal risk is identified, or as required by a lawful authority.
Copyright complaints can be submitted with details identifying the protected work, the allegedly infringing content and contact and ownership information, sent to the designated copyright complaint email.